1. Service Agreement

By using our services, you agree to these terms and conditions. Exclusive Drycleaning & Tailoring reserves the right to refuse service to anyone.

2. Liability

While we take every care in handling your garments, we cannot be held responsible for:

• Damage to garments with inherent weaknesses or defects
• Damage caused by pre-existing conditions
• Loss of items not properly secured or labeled
• Damage to items that cannot be cleaned by standard methods

3. Payment Terms

Payment is due upon collection of items. We accept cash and major credit/debit cards. Prices are subject to change without notice.

4. Collection & Storage

Items not collected within 90 days may be disposed of. We will attempt to contact you before disposal. Storage fees may apply for items held longer than 30 days.

5. Claims

Any claims must be made within 48 hours of collection. We will investigate all claims and may offer repair, replacement, or compensation at our discretion.

6. Special Items

Items of high value, sentimental value, or requiring special care should be declared at the time of drop-off. Additional charges may apply for special handling.

7. Pick-up & Delivery

Our pick-up and delivery service is subject to availability and geographic restrictions. We are not responsible for items lost or damaged during transit.

8. Alterations

Alterations are performed to the best of our ability. Final fitting is the customer's responsibility. We cannot guarantee perfect fit without proper measurements.

9. Cancellation

Services may be cancelled before processing begins. Once processing has started, cancellation may not be possible and charges may apply.

10. Contact Information

For any questions or concerns regarding these terms, please contact us:

Exclusive Drycleaning & Tailoring
147 Essex Rd, Islington, London N1 2SN, UK
Phone: 07800 770027
Email: N1Drycleaners@gmail.com